Therese Linton's talk on legal pricing and project management attracted a full house at the FLIP Innovation Lab at Found8 HSC!
In case you missed it, here are a few key takeaways from Therese's talk:
Focus on quality, and not cost, to decrease cost, increase speed, increase quality
Key concepts on Legal Process Improvement: Quality, Speed, Client-focused
Steps for basic process simplification: Select, Define, Improve, Simplify
The difference between quality assurance and quality control
Quality Control: a check which happens at the end, incurring the risk of having to redo the whole piece of work
Quality Assurance : a check done beforehand, to improve the process and thereby the outcome
Thank you to our partners at BigHand for helping us organise this wonderful event! Check out more pictures from the talk in the slideshow below.